A. Our Commitment

We are committed to ensuring that our website is accessible to as many people as possible, including those with disabilities. We strive to meet accessibility standards and continuously improve the user experience for all visitors, regardless of their abilities or the technology they use.

To guide our accessibility efforts, we aim to comply with internationally recognised web accessibility standards, including:

• The Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These guidelines are developed by the World Wide Web Consortium and are the benchmark for ensuring digital content is accessible to people with a wide range of disabilities.

• The requirements of the Equality Act 2010, which mandates reasonable adjustments to ensure that people with disabilities can access services provided online.

These standards help ensure that our website is:

• Perceivable: Content can be easily perceived by users, including those using assistive technologies like screen readers or text-to-speech software.

• Operable: Users can navigate and interact with the site through a variety of input methods (e.g., keyboard navigation for those unable to use a mouse).

• Understandable: Information is clear, concise, and structured in a way that is easy to follow.

• Robust: The site is compatible with current and future assistive technologies.

B. Ongoing Improvements

Accessibility is an ongoing effort, and we regularly review and update our website to address any accessibility issues as technology and user needs evolve. We work closely with accessibility experts and use automated tools to audit our site and resolve potential barriers.

C. Contact Us for Accessibility Support

Despite our best efforts, we recognize that some users may encounter challenges in accessing parts of our website. If you experience any difficulties or have suggestions for improving the accessibility of our site, please do not hesitate to contact us. We value your feedback and will respond to accessibility concerns as promptly as possible. Please direct any enquiries to:

• Email: compliance@fin-trac.com

• Mail: Compliance Office, FINTRAC LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Please provide as much information as possible regarding the issue, including the nature of the problem, the web page or section you were trying to access, and any assistive technology or browser you were using. We will work to resolve the issue and ensure that the content is accessible to you.